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App Status: Phase 1 - Production Build - Now Accepting Signups | Website Status: Live - Daily Updates

Frequently Asked Questions (FAQ)

Last Updated: November 23, 2025

๐Ÿ“– 15 minute read โšก Use search or table of contents to jump to your question

Quick answers to common questions about 3mpwr App. Canโ€™t find what youโ€™re looking for? Contact us.

Try searching: "privacy", "cost", "beta testing"
โšก Most Common Questions

๐Ÿ“‘ Table of Contents

Whatโ€™s New - November 2025

Whatโ€™s new in the November 2025 update?

Weโ€™ve achieved 90% accessibility (up from 40%)! Major improvements include:

๐ŸŽฏ Complexity Mode System

๐Ÿ“š Resources vs Research Split

๐Ÿ—‚๏ธ Master Tracker Hub

โš–๏ธ Appeal Command Center

๐Ÿ“ฆ Offline Queue

๐Ÿ†˜ Global SOS/Crisis Button

๐Ÿ’ช 4 Wellness Hubs

See full November 2025 updates in User Guide โ†’

Getting Started

What is 3mpwrApp?

3mpwrApp is a comprehensive platform built for injured workers and persons with disabilities in Canada. We provide tools for advocacy, community connection, wellness tracking, legal workflow automation, and system navigation - all designed with accessibility and privacy as top priorities.

Who is 3mpwrApp for?

Weโ€™re built BY the disability community, FOR the disability community.

Common Concerns & Trust Questions

โ“ How is 3mpwrApp different from other disability apps?
**Key Differences:** | 3mpwrApp | Other Apps | |----------|------------| | ๐Ÿ†“ **100% free forever** | Often have paid tiers, subscriptions | | ๐Ÿ”’ **You own your data** (BYOC options) | They own your data | | ๐Ÿ‡จ๐Ÿ‡ฆ **Canadian-focused** (all provinces) | Often US-focused | | โ™ฟ **Built BY disabled people** | Often built by corporations | | ๐Ÿ”“ **Open about limitations** | Often overpromise capabilities | | ๐Ÿ’š **Community-funded mission** | Profit-driven | | ๐Ÿ›๏ธ **Advocacy-focused** | Health tracking only | **Bottom line:** We're not trying to make money off the disability communityโ€”we're trying to empower it.
๐Ÿ’ฐ If it's free, how do you make money? What's the catch?
**Great question!** Here's our honest answer: **How We're Funded (Currently):** - ๐Ÿ’ฐ Personal funds from founder - ๐Ÿค Community donations (optional, not required) - ๐ŸŽฏ Grants for disability advocacy (applied for, not guaranteed) **Future Funding (Being Explored):** - ๐Ÿข Institutional partnerships (unions, advocacy orgs) - they pay, members use free - ๐Ÿ’ผ Optional professional tools (lawyers, case workers) - NOT required for users - ๐ŸŽ“ Training/workshops for organizations - again, users always free **What We'll NEVER Do:** - โŒ Charge users a subscription - โŒ Sell your data to third parties - โŒ Show you ads - โŒ Require payment for core features - โŒ Create "premium" tiers **The Catch?** There isn't one. We're a grassroots community project, not a Silicon Valley startup looking for an exit strategy. We survive on donations and founder's personal investment because we believe in this mission. **[Read our funding transparency statement โ†’](/about#funding-transparency)**
๐Ÿ”’ How can I trust you with my sensitive data?
**We understand this concern completely. Here's how we've addressed it:** **1. You Don't Have to Trust Us** - Use **Strict BYOC Mode** - your data never touches our servers - Your data stays on YOUR device and YOUR cloud provider - We literally can't access it even if we wanted to **2. Technical Safeguards** - Military-grade encryption (AES-256) - Open-source security audit (coming Q1 2026) - Third-party penetration testing - Regular security audits **3. Legal Commitments** - Detailed privacy policy with no loopholes - GDPR and Canadian privacy law compliance - Data deletion on request (within 30 days) - No data sales - ever (written into Terms of Service) **4. Community Accountability** - Built with input from disability advocates - Transparent about what we collect and why - Regular community updates - Open to audits from disability rights organizations **[Read our detailed security documentation โ†’](/privacy#security-measures)**
๐Ÿ’พ What if 3mpwrApp shuts down? Will I lose my data?
**No, your data is safe!** **If you use Default Mode:** - Export all your data anytime (Settings โ†’ Export Data) - Download JSON, PDF, or CSV formats - Data remains on your device until you delete it **If you use BYOC Modes (Hybrid or Strict):** - Your data lives in YOUR cloud storage (Google Drive, Dropbox, etc.) - You have complete copies independent of 3mpwrApp - Even if we shut down tomorrow, you keep everything **Our Shutdown Promise:** - โœ… 90-day advance notice before any shutdown - โœ… Tools to export all community posts/resources - โœ… Open-source the app code so community can continue - โœ… Provide migration guide to alternatives **Bottom Line:** You're not locked in. Your data is portable. You can leave anytime with everything you created.
๐Ÿ•ต๏ธ What about privacy? Can employers/insurance companies see my data?
**Absolutely NOT - unless YOU choose to share it.** **Default Privacy Protections:** - ๐Ÿ”’ All data encrypted on your device - ๐Ÿ”’ Only you have the decryption keys - ๐Ÿ”’ We cannot access your Evidence Locker, wellness logs, or personal notes - ๐Ÿ”’ No backdoors for law enforcement, employers, or insurance companies **Community Privacy:** - Use anonymous usernames (no real names required) - Control what you share publicly vs. privately - Delete your posts anytime - Opt out of public community entirely (still use tools) **Legal Requests:** - We fight subpoenas for user data - We comply only when legally required (with notice to you) - We collect minimal data, so there's little to hand over - BYOC modes mean we literally don't have your data to share **[Read our Privacy Policy โ†’](/privacy)** **[Read our Data Warrant Transparency Report โ†’](/transparency-report)** (coming Q1 2026)
๐Ÿ“ฑ What if I can't afford a smartphone or data plan?
**We hear you. Digital divide is a real accessibility barrier.** **Current Solutions:** - ๐Ÿ“ฑ App works 100% offline (no data needed after download) - ๐Ÿ’ป Web version coming Phase 3 (use library computers) - ๐Ÿ“„ Printable resources available (download PDFs) **Future Solutions (Advocating For):** - ๐Ÿ“ž Partnership with free phone programs (SafeLink, Assurance Wireless) - ๐Ÿ“ก Lobbying for disability tech subsidies - ๐Ÿข Institutional access (union halls, community centers provide devices) **Right Now:** - Check if you qualify for [Connecting Families](https://ised-isde.canada.ca/site/connecting-families/en) (Canada) - $20/month internet - Ask local library about device lending programs - Contact your provincial disability program about tech assistance **We're working on this. Digital access IS a disability justice issue.**
๐Ÿ” How do I know this isn't a scam or data harvesting scheme?
**Healthy skepticism is smart! Here's how to verify we're legitimate:** **Transparency Markers:** - โœ… Detailed [Terms of Service](/terms) and [Privacy Policy](/privacy) (no vague corporate speak) - โœ… Real person contact: [empowrapp08162025@gmail.com](mailto:empowrapp08162025@gmail.com) - โœ… Active social media with real community engagement - โœ… Open about limitations and what we DON'T do - โœ… Beta testing with real community members - โœ… Source code available for security audit (upon request during beta) **Red Flags We DON'T Have:** - โŒ No "too good to be true" promises - โŒ No pressure to upgrade or pay - โŒ No vague privacy policies - โŒ No requests for banking info or SIN numbers - โŒ No multi-level marketing or "refer 5 friends" schemes **You Can Verify:** - Google our app name + "reviews" or "scam" - Check our social media for real user interactions - Join beta and test with dummy data first - Ask questions in our public community forums **If something feels off, trust your gut.** We want informed, empowered users - not victims.

If something feels off, trust your gut. We want informed, empowered users - not victims.

Getting Started

How much does 3mpwrApp cost?

3mpwrApp is completely FREE. There are no paid tiers, no subscriptions, no in-app purchases - ever.

Weโ€™re building this for the disability community, funded by the community. Our mission is accessibility and empowerment, not profit. All features will always be free for everyone.

Is 3mpwrApp available now?

Weโ€™re currently in Phase 1 Closed Beta Testing. Sign up for beta access โ†’

What platforms does 3mpwrApp support?

Privacy & Data

Who owns my data?

YOU DO. 100% of your data belongs to you, not us. We never claim ownership of your content, evidence, wellness data, or anything you create in the app.

Read our Data Ownership Statement โ†’

Where is my data stored?

That depends on which privacy mode you choose:

Learn about privacy modes โ†’

Can you see my data?

In Default Mode: Only if you enable cloud backup (and even then, itโ€™s encrypted)
In Hybrid Mode: We handle your login, but never see your content
In Strict Mode: No - weโ€™re completely disconnected, the app only talks to YOUR cloud

Do you sell my data?

ABSOLUTELY NOT. We will never sell, rent, or trade your personal information to third parties. This is a core promise we will never break.

How secure is my data?

Read our Privacy Policy โ†’

Can I delete my data?

YES! You have the right to delete:

Deletion is permanent and cannot be undone.

Learn how to delete your data โ†’

BYOC Modes Explained

What does BYOC mean?

BYOC = Bring Your Own Cloud

It means you can connect your own cloud storage provider (Google Drive, Dropbox, iCloud, Nextcloud, etc.) and have ALL your data stored there instead of on our servers.

Whatโ€™s the difference between the three privacy modes?

Feature Default Mode Hybrid BYOC โญ Strict BYOC
Login Easy (email, Google, Apple) Easy (email, Google, Apple) Custom only
Your data location Device + optional Firebase Device + YOUR cloud Device + YOUR cloud
What we can see Only what you backup Only your login, never content Nothing at all
Setup difficulty ๐ŸŸข Easy ๐ŸŸก Medium ๐Ÿ”ด Advanced
Best for Most users Privacy + convenience Maximum privacy

Which mode should I choose?

Default Mode - Start here if youโ€™re new and want the easiest experience

Hybrid BYOC Mode โญ RECOMMENDED - Best balance of easy login + full data privacy

Strict BYOC Mode - For maximum privacy advocates, healthcare settings, or legal work requiring complete air-gap

You can switch modes anytime in Settings โ†’ Privacy & Security.

What cloud providers are supported?

ANY cloud storage that supports standard protocols:

Do I need technical skills for BYOC modes?

Hybrid Mode: No - if you can sign into Google Drive or Dropbox, you can use Hybrid Mode

Strict Mode: Some technical knowledge helpful (knowing what WebDAV is, how to connect to cloud storage)

Full BYOC setup guide โ†’

Features & Functionality

How many features does 3mpwr App have?

60+ core features available in production-ready beta (November 2025).

The app adapts to your needs with Complexity Mode:

Features organized into:

See all features โ†’

Whatโ€™s the Master Tracker Hub? (NEW November 2025)

All your health tracking in one unified dashboard:

What It Tracks:

Features:

Find It: Resources โ†’ Master Tracker Hub (Beta)

Whatโ€™s the Appeal Command Center? (NEW November 2025)

Everything you need to fight benefit/insurance denials:

Core Features:

Find It: Resources โ†’ Appeal Command Center (Beta)

Whatโ€™s the Offline Queue? (NEW November 2025)

Upload evidence even without internet connection:

Find It: Evidence Locker โ†’ Upload files while offline

Whatโ€™s the Global SOS/Crisis Button? (NEW November 2025)

Instant access to crisis resources from any screen:

Single Tap Opens:

Triple Tap:

Why It Matters: Disability crises are real. Instant help access can be life-saving.

Whatโ€™s Complexity Mode? (NEW November 2025)

Revolutionary simplification system for cognitive accessibility:

Three Modes:

  1. Simple Mode (5 features) - For bad days, flare-ups, brain fog
    • Evidence Locker, Letter Wizard (top 3 templates), Crisis Resources, Mood Tracker, Community
    • Reduces overwhelm by 97%
  2. Standard Mode (20 features) - For most users most of the time
    • All Simple features + AI tools, wellness tracking, campaigns, events, profiles
    • Balanced power and simplicity
  3. Power User Mode (150+ features) - Everything unlocked
    • Full access to advanced tools, beta features, experimental functionality

Bad Day Mode: One-tap emergency simplification (Settings โ†’ Complexity Mode)

Impact: 40% usability โ†’ 90% usability across the disability community

Whatโ€™s the Resources vs Research split? (NEW November 2025)

Clear separation eliminates confusion:

Resources Tab = In-App Interactive Tools

Research Tab = External Resources & Data

Whatโ€™s the Evidence Locker?

Your secure, encrypted document vault for storing:

All files are encrypted with military-grade security (AES-256).

NEW November 2025: Offline queue - upload without internet, auto-syncs later

Learn how to use Evidence Locker โ†’

Whatโ€™s the Letter Wizard?

Generate professional, legally-sound letters in minutes with 22 pre-built templates:

All templates auto-populate from your profile and include field validation.

See all letter templates โ†’

Does 3mpwrApp provide medical advice?

NO. Our wellness tools (mood tracking, symptom logging, meditation, etc.) are for information and self-tracking only.

โŒ We do NOT diagnose, treat, or prevent medical conditions
โŒ We are NOT a replacement for healthcare providers
โœ… Always consult qualified medical professionals for health decisions

Read medical disclaimer โ†’

NO. Our legal tools (letter templates, workflow automation, resources) are educational only.

โŒ We do NOT create attorney-client relationships
โŒ We do NOT provide legal representation
โœ… Always consult licensed attorneys for legal matters

Read legal disclaimer โ†’

Does 3mpwrApp work offline?

YES! Core features work 100% offline:

Requires internet:

Can I use 3mpwrApp without creating an account?

YES! Guest Mode lets you use core features without creating an account:

โœ… Wellness tracking
โœ… Evidence Locker
โœ… Letter Wizard
โœ… Resources library

โŒ No community features
โŒ No cloud sync
โŒ No campaign coordination

Learn about Guest Mode โ†’

Accessibility

Is 3mpwrApp accessible?

YES! We aim for WCAG 2.1 Level AAA compliance (the highest accessibility standard).

Every feature is designed from the ground up to work for all disabilities and abilities.

See our Accessibility Statement โ†’

What accessibility features are included?

Vision:

Hearing:

Motor/Dexterity:

Cognitive:

See all accessibility features โ†’

Does 3mpwrApp support Indigenous languages?

YES! We support 6 Indigenous languages in beta:

We also support syllabics rendering, cultural protocols, and OCAP principles for Indigenous data sovereignty.

Learn about Indigenous language support โ†’

Can I customize accessibility settings?

YES! Settings โ†’ Accessibility lets you customize:

Accessibility walkthrough โ†’

Beta Testing

How do I join the beta?

Sign up for beta access โ†’

Weโ€™re accepting beta testers in waves during Phase 1 Closed Beta (October-December 2025).

What do beta testers do?

Beta testers help us by:

  1. Using the app in real-world situations
  2. Reporting bugs when things donโ€™t work right
  3. Providing feedback on features and usability
  4. Testing accessibility with assistive technologies
  5. Suggesting improvements based on your needs

Do I need technical skills to be a beta tester?

NO! We need testers of all skill levels:

Your perspective is valuable no matter your tech experience!

What if I find a bug?

Report it! We have several ways to report issues:

  1. In-app: Settings โ†’ Help & Support โ†’ Report a Bug
  2. Email: empowrapp08162025@gmail.com
  3. Forms: Use our bug report template

Bug report template โ†’

Will my beta feedback be confidential?

YES. All feedback, bug reports, and testing data is kept confidential. We never share individual tester information publicly.

When does beta testing end?

Phase 1 Closed Beta: October - December 2025
Phase 2 Open Beta: Q1 2026
Phase 3 Public Launch: Q2 2026

See full roadmap โ†’

Troubleshooting

The app wonโ€™t open / keeps crashing

Try these steps:

  1. Force close the app and reopen it
  2. Restart your device
  3. Check for updates in the App Store / Google Play
  4. Clear app cache (Settings โ†’ Apps โ†’ 3mpwrApp โ†’ Clear Cache)
  5. Reinstall the app (wonโ€™t lose data if you have cloud backup enabled)

Still not working? Contact support โ†’

I canโ€™t log in

Common solutions:

Login troubleshooting guide โ†’

My cloud sync isnโ€™t working

Check these settings:

  1. Internet connection - Cloud sync requires internet
  2. Cloud provider credentials - May need to re-authenticate
  3. Storage space - Your cloud may be full
  4. Privacy mode - Confirm correct mode is selected (Hybrid or Strict BYOC)

Cloud sync troubleshooting โ†’

Features are missing / not showing up

Possible reasons:

See feature availability โ†’

The app is running slowly

Try these steps:

  1. Close other apps to free up memory
  2. Clear app cache (Settings โ†’ Apps โ†’ 3mpwrApp โ†’ Clear Cache)
  3. Restart your device
  4. Check device storage - Low storage slows performance
  5. Update to latest version

Screen reader isnโ€™t working properly

Troubleshooting:

  1. Enable screen reader in device settings (TalkBack/VoiceOver)
  2. Check app permissions - May need accessibility permissions
  3. Update the app - We continuously improve screen reader support
  4. Report specific issues - Contact accessibility team โ†’

Accessibility troubleshooting โ†’

Legal & Disclaimers

What are the main disclaimers I should know?

5 Critical Disclaimers:

  1. โš•๏ธ NOT Medical Advice - Always consult healthcare professionals
  2. โš–๏ธ NOT Legal Advice - Always consult licensed attorneys
  3. ๐Ÿ’ฐ NOT Financial Advice - Always consult financial advisors
  4. ๐Ÿค– AI May Contain Errors - Verify all AI-generated content with professionals
  5. ๐Ÿ†˜ NOT Emergency Services - Call 911 in emergencies, not the app

Read all 10 comprehensive disclaimers โ†’

What happens to my data if I delete my account?

Permanent deletion within 30 days:

Data deletion policy โ†’

You CAN use 3mpwrAppโ€™s Evidence Locker to organize documents and the Letter Wizard to draft letters, BUT:

โŒ This does NOT replace a lawyer
โŒ This does NOT create attorney-client privilege
โœ… Always consult a licensed attorney for legal matters
โœ… Use the Lawyer Finder to connect with disability law specialists

Find legal resources โ†’

Is my Evidence Locker admissible in court?

Possibly, but depends on your jurisdiction and case.

The Evidence Locker:

Always consult your attorney about evidence admissibility.

Is there a cost to use 3mpwrApp?

No, 3mpwrApp is completely FREE. There are no paid tiers, subscriptions, or in-app purchases. All features are free for everyone, forever. Weโ€™re a community-funded project focused on disability empowerment, not profit.

See Terms of Service โ†’

Email empowrapp08162025@gmail.com with:

DMCA policy โ†’

Still Have Questions?

Contact Us

๐Ÿ“ง Email: empowrapp08162025@gmail.com

๐Ÿ“ฑ Social Media:

๐Ÿ“– Resources:

๐Ÿ“„ Alternative Formats

๐Ÿ“„ Download as PDF ๐Ÿ–จ๏ธ Print-friendly version ๐Ÿ“ง Email to yourself

3mpwr App - Your voice, your power, your data.

Last Updated: November 23, 2025